SERVICE
SERVICE

SERVICE

Service Philosophy

Marketing Network

Customer Service

After-Sales Service, Repair and Maintenance

Our professional after-sales technology team will solve specific repair and maintenance problems for you, and build a professional and considerate after-sales service team with 7*24-hour services. Listen to customer requests patiently and respond promptly. Flexible schedules and prompt problem resolution are the foundation of our close cooperation with all customers. We continue to improve the product system and service process, and exceed customer expectations is our service tenet. 

Service Hotline

We provide 7 × 24 h service hotline and online message services. Our professional technicians will answer your questions timely
（400-600-6670) 24 h service hotline 

Service Strengths

OUTPACE

Service Philosophy

We provide all-round presales and after-sales services to make you assured with no worry in terms of product design, installation, commissioning, and maintenance

OUTPACE

Service System

Customers' personalized demands can be met with our efficient team, orderly standard systems, strong technical support, careful communication and sound information system

OUTPACE

Professional Team

The company has its own professional installation technicians, each of whom has over five years of experience. We will commission the product after it is installed

OUTPACE

Service Response

We provide 7 × 24 h service hotline and online message services. Our professional technicians will answer your questions timely

After-Sales Service

After-Sales Service

Continuously improving customer satisfaction

Continuous improvement is the method, and customer satisfaction is the standard

We have a deep understanding of customer needs and industry trends, with the cordial, sincere, friendly service attitude, for the vast number of consumers, customers, and partners to provide one-stop efficient, innovative service experiences to create value for customers, for the community to fulfill their corporate responsibility, and to promote the healthy development of the industrial service system in order to win the trust of customers and the public.  
Excellent products are the basis for us to win the trust of the market, and high-quality service is the key to every customer's satisfaction. After-sales service is an integral part of Outpace product, so we have the responsibility and obligation to provide quality products for you and also let you enjoy better service. 
No matter where you are in the area covered by Outpace sales/service network, our skilled service team will be there to provide efficient, convenient, and enthusiastic service. "Doing what we say and doing it better" is our pledge.